Not just had been we not seated in Business enterprise as advised, we soon uncovered the movie program and WiFi was failing to operate and we wouldn't have the capacity to listen to tunes or motion pictures for the duration of our 10 hour flight. I generally sit up for having fun with motion pictures on very long flights.
I are in NYC and function in The style business enterprise producing 30k a year, so purchasing a $360 flight was a tremendous offer for me. I just lately applied for and obtained the AAdvantage charge card due to the fact as a consequence of small business I'll now be bicoastal and traveling NYC-LA incredibly frequently, which was The main reason for my last vacation. I have already been traveling AA for a few years which is why I selected them as my airline of option for my forthcoming bicoastal profession. On my past flight #738 on March twenty five 2013 they lost my luggage and it's been above a week now. Resulting from the character of my flight I'd quite a few valuables in that bag. I am in Vogue and are already accumulating scarce and costly parts in the course of my existence, a lot of which I introduced with me and possess collected on travels that I've flown with your organization.
I thought there for being a plan for overweight individuals. I used to be up towards the window your entire trip.I paid out for my seat but since it turned out I actually didn’t have a single. With all the Aged Piedmont even now traveling imagining American would do much better, sad all around.
In April 2014 I had been provided a voucher for aiding using an ill affected person on one among yur flights. However as a consequence of some unexpected situation I have not been in a position to utilize the voucher.
I'd a very hard expertise today attempting to e-book an easy excursion for my spouse and i from phx to sfo. Originally your site said their were being no flights. I transformed browsers and obtained near the stop with the reserving but sad to say entered my spouse’s gain range Incorrect and the site wouldn't allow me to change it. When i went back again to start out yet again it had the exact same Mistaken quantity and would not allow me to keep on. I then went to a third browser bought all the approach to the top and the cost for financial system coach arrived up $4258.
Final, allow me to clarify that if you inquired about an future or existing journey, we talk to which you Call our Reservations workers, who can be found 24 several hours daily and will be in a greater posture to answer questions about your excursion. While in the U.S., the toll-free of charge amount is
I didn't have any baggage to examine! Why does AA Client Service keep on to lie about factors which the flight was overbooked? The ticket agent advised me the flight was overbooked.
No agent in sight. Flight 1583 delayed delayed and delayed without any details or updates supplied by gate agent. what a nightmare
the AA individual in the AA terminal to get quite snide, when in actual fact I had accomplished anything in my control to have for the airplane inside of a timely trend.
You will find there's middle aged African American female with a brief hair Minimize and Eyeglasses at your Philadelphia Airport site who refused to present me her complete identify After i asked for it due to her despicable Mind-set. She finally advised me her title was “D†and hid her name badge as she said this. “D†isn't going to ought to have a occupation in client service and especially not as part of your top quality sign in space the place I encountered her. As I rushed previous the prolonged TSA line to the self service ticketing counter with only 40 minutes until my flight departed I had been pleased to determine there was a cost-free kiosk. I began to retrieve my reservation and halfway by way of this process “D†walked around me and said “This can be for first-class passengers only†web link I appeared up from the display baffled because there wasn’t any indicator or indicator that the kiosks were firstclass kiosks and On top of that I questioned how “D†realized I was or wasn't top notch and why she would make this sort of an assumption. I replied “Excuse me?†“D†condescendingly said “These kiosks are for firstclass passengers onlyâ€.
I put in the ask for past September to make use of my ticket in a later date. I regretably experienced crisis gall bladder surgical treatment two days in advance of my flight. I identified as instantly to Allow the American Airways know and was instructed that they would be no reimbursement, which was great, I just choose to use the ticket in a later on date. I put my ask for in and I have nevertheless not heard anything at all with the airlines.
I just got from the phone with Connie Sanders inside the DFW Workplace. I asked for her name for the reason that she was so form and helpful to us. I have hardly ever encountered somebody so helpful and caring. If all your Reps could be like her you would've a beautiful airline.
I'm sorry to declare that our knowledge for the AA counter in Newark was less than stellar – Of the two consumer service reps on the counter helping travellers checking in, a single committed her the perfect time to ONLY Top notch travellers, and another female appeared to do as minimal as possible – as well occupied stressing about what Anyone else was doing – all besides what she could BE carrying out! As the line grew lengthier, the less interested she grew to become, and her Mindset was horrific – It took us considerably less time for you to get into the Airport than it did standing in line to check in! (in excess of an hour with only 4 men and women in front of us). By the point we stepped up towards the counter – a fresh agent acquired on board – we needed to “relaxed ourselves down†– it is possible to consider how another forty or so men and women started to feel at the rear of us! While you constantly strive to tell us, you “treatment†about the passenger, which person could use a bit of Frame of mind adjustment – or discover her A further situation!
I went to my resort and spent the next FOUR hrs on the phone with AA in an try to hold the bag sent to LGA initial thing in the morning, exactly where I would be ready.