it truly is pitiful to get to report that my many e-mail to Purchaser Relations have not been answered as of to date October 29, a total deficiency of by far the most elementary courtesy towards an 84 many years previous 1st-Course passenger and Repeated Flier….
I want an deal with to mail a letter to American Airlines Customer Service, and I hope you are going to reply using this type of handle.
I have constantly been a loyal shopper to AA and don't think any within your prospects must be dealt with During this way!
I am a 100% disabled veteran who may have saved her income for about 16 months shelling out inside of a getaway club to go on the cruise from PR spherical journey on the Caribbean with my son who I wont be seeing for many years on account of a task he made a decision to consider. I bought a aircraft reservation when US Airways was in business but someone in the corporate established it as many as just take my flights and to steal my dollars. They switched it out to American Airways but they altered the 6 digit history locator three instances. It must not have adjusted but only 2 times plus they moved it from NYC to PHL. They did this for the reason that the one that ruined my cruise is from PHL. Bronwyn Westraad is supposedly an employee of Disney Cruise Line and she or he provides a cellphone. She lied to All people and stated that I experienced a conversation together with her. I just told her on voice mail to simply call me mainly because anyone explained they had been cancelling my cruise. they gave no cause. I am fifty five decades old and I've a fixed cash flow. They canceled my cruise and not using a reason. They didn’t like that I mentioned that it was far too harmful to try to access Grenada on 1/twelve leaving on one/10 you would have to go to quickly and you simply cant get it done Therefore the captain checked out the mapping I Get since they altered the itinerary so the ship goes to Barbados 1st then to Grenada.
I received the under response from American Airlines soon after I refused their supply of the $25.00 vacation voucher for horrendous service. My remarks were posted on This page Nevertheless they were eliminated. Their insufficient service Price me time and cash, which I are not able to get back again and so they Consider $25.
I desire to comment on how horrible your flight and purchaser service was right now. Flight 4425 was suppose to leave at 5 pm from DC and acquire to Atlanta. We didn’t consider off from DC until finally 6:20 pm. We had been advised it absolutely was going to be a ten moment delay but we under no circumstances boarded the aircraft until finally way afterwards. Then the pilot said there was no hold off Inspite of staying delayed 45 minutes and then had us sit over the runway for more than 35 minutes. I comprehend you haven't any Handle about the turbulence we professional but we arrived in ATL and they didn’t Have a very terminal for us to unboard.
getting in touch with a real particular person at AA consumer service is close to not possible. The Internet site checklist a cell phone number, which is for cargo and that only references a Web-site that may be no help in the least.
Gold #6CJY924: Record Locator: EVIXIM Your technique wouldn't print boarding pass for 2nd leg of excursion. Identified as Consumer Service: CS knowledgeable me I would have to wait around 24 hrs so that you can print 2nd leg of vacation. Knowledgeable CS this wasn't real. Was placed on keep: CS came back again and mentioned I had been correct but to attend till 24 several hours to be able to print 2nd leg boarding move.
My spouse And that i want to praise our flight attendant whose title was Rhonda. It has been a few years since we are taken care of so royally by a flight attendant. Right now, most flight attendants “do their task’, but Placing forth no extra effort. Rhonda radiated along my site with her like for her position and her satisfaction in American Airways. I presume she is one of your senior flight attendants, Incidentally she introduced herself. We would like that you should Get hold of Rhonda and praise her for getting this sort of an really exceptional staff and Outstanding flight attendant.
Now and again you find someone who actually do The work These are compensated to do. I not simply discovered just one , I found many at American Airways .Whilst traveling 01/25/sixteen from St. Louis Mo. to Ft Lauderdale I left my black canvas Ralph Lauren polo continue at the gate, I wasn't allowed off the plane to retrieve it since the door was closed and also the jetway eradicated.
Speaking using an American Airlines representative is really a challenge. Did you go in the same hassle or was you knowledge superior that many. Share your views with us.
Flt 1999 from FLL on11-22-fifteen was a mess. Was delayed since all baggage wasn't loaded as a result of rain,then the baggage was loaded improperly, we taxied back to the terminal, preset the luggage and then we wanted fuel considering the fact that we have been delayed. We waited for somebody to come to unlock the fuel tank(that technique) for at least forty mins.
I used to be fortuitous ample being on board American Airways Flight #32 (LAX – JFK) on labor day….my spouse And that i ended up seated separately…we experienced a Dying from the spouse and children and have been about to nyc for your funeral…….
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